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What should you do if your Trenton home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your home – and your family members – against the many risks you might encounter, like break-ins, fire, and flooding. Although your home may be ready, that doesn’t necessarily mean you are. Do you know what to do if your Trenton home alarm system goes off? The blasting of an alarm is likely to be jarring, confusing, and could incite panic. Your best bet is to stay level-headed and adhere to these straightforward tips.

Steps to Take When Your Home Alarm System In Trenton Goes Off

It’s a scenario no one wants to be in, but it’s also the reason why you installed a home alarm system from the outset. You’re awakened in the middle of the night with the distinct blasting of an alarm after a home security component has been activated. So what are you going to do?

  1. Don’t panic. This is simple to say but harder to accomplish when your home security alarm is blaring, and your heart is pounding. But keeping a cool head is the optimal way to evaluate the situation. Avoid the temptation of trying to handle the emergency yourself instead let your monitoring experts and first responders carry out their job.
  2. Attend to your loved ones. Your main focus should be your loved ones and moving them out of danger. If you are dealing with a intrusion, this might include moving to a predetermined safe zone as far from points of entry as possible. Chances are your alarm immediately deterred the invader, but it’s always smarter to be safe than sorry. If there’s smoke or flames, you need to vacate your residence immediately.
  3. Grab your smartphone. Nowadays, almost all homeowners carry their cell phones constantly with them, but you could neglect to take it during an urgent situation. You’ll want to have it. You’ll have the opportunity to stay connected with your monitoring experts and get alerts through your home security app.

Connect With Your 24/7 Monitoring Specialists

Whenever your home alarm system in Trenton goes off, your 24-hour monitoring professionals will act immediately. Their first move is to validate your alarm, and that means communicating with you. The procedure they adhere to is dependent on the kind of emergency. To illustrate, when a medical emergency is initiated, a single effort will be made to contact you before help is sent out. If you’re dealing with a burglary alarm - the most typical kind of alarm - a monitoring professional will follow these guidelines to get in touch with you:

  • An attempt will be made to contact you using the command hub. You will typically be requested to provide a passcode.
  • If that effort is not successful, a call is attempted to your primary contact number.
  • A secondary number or your first contact person is tried next.
  • If you still can’t be reached, local police officers are deployed.
  • Your monitoring professionals will follow up with you again once emergency personnel are alerted.

If you're not in a situation where you can interact with monitoring staff, that’s OK. Help will still be sent even when you're not able to verify the emergency.

Be prepared for any situation with a Vivint home alarm system in Trenton

Get prepared for any emergency with a contemporary home alarm system in Trenton from Vivint. Call (609) 928-8223 to begin customizing your home’s protection today.